Skip to content
Romwe India

Romwe India

www.romwe.co.in
What is your customer experience with Romwe India?

Romwe India Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Romwe India has a 2.1 star rating from 5 reviews; Romwe India reviews show consumers are mostly dissatisfied with delivery of goods and refunds.

Key Takeaways for Future Customers

  • Expect possible delayed shipping and limited tracking updates.
  • Monitor payments and cancellations closely due to refund processing issues.
  • App is easy to navigate and clothing is affordable despite service problems.

Negative Feedback / Risk Areas

  • Frequent customer complaints about delayed delivery and missing parcels.
  • Refunds and refunds to bank accounts are often slow or unprocessed.
  • Poor customer service response and occasional account blocking.

Positive Feedback

Reviewers note affordable prices, diverse products, and a user-friendly app.

View full overview ›

Media from reviews

Romwe India - Order not delivered
Romwe India - Payment methodRomwe India - Delay in deliveryRomwe India - Pathetic worst ever , romwe doesn’t even give the customer w
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
Filter review
Sort by
Jayaluxmi D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order not delivered

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Romwe India - Order not delivered

Dear sir or mam I have ordered two t shirts from romwee websites long back my order no #47996 bt I did not receive it and no updates regarding order.. Please look into it.. Thank you

Loss:
$238
Pros:
  • Delay in delivery no shipping address till now
Cons:
  • You cannot c0ntact them and they ripped me off

Preferred solution: Deliver product or service ordered

User's recommendation: Not satisfied with the service

View full review
Resolved
Anjali K Oek

Resolved: I oreder my stuf but I didn't get any tracking nd they blocked me

Updated by user Oct 07, 2020

Company fixed the issue and I have been provided with full refund.

Original review Oct 07, 2020

I ordered my store in insta now they not replying also and their degrees and give me tracking and now they blocked me. now what can I do help me please.

Loss:
$550
Pros:
  • App is easy to navigate for products
Cons:
  • Customer service issues

Preferred solution: Deliver product or service ordered

View full review
Ato

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order not received

AI Highlights
  • - Order placed 3 weeks ago and still processing with no updates.
  • - Requesting estimated delivery time and a tracking number.

I have placed an order 3 weeks ago and it says it's processing but no further updates has been given so far. I would like to know the estimated delivery time and also please provide a tracking number or ID. Would really love it if my order can be delivered soon!

Pros:
  • Cute accessories
  • Have good and cheap items
Cons:
  • Last order never arrived
  • Take such a long time to ship out
  • Bad shipping

Preferred solution: Deliver product or service ordered

View full review
Bipasha B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment method

Romwe India - Payment method

All payment method are unavailable. I am unable to place order.

Preferred solution: Availability of payment method

View full review
1 comment
ROMWE OFFICIAL

Hello, I would love to help resolve this issue with you. Would you please send us an email at webmaster@romwe.com with pissedconsumer-#2036991 on the title. Thank you and have a wonderful day!

Anonymous
map-marker Visakhapatnam, Andhra Pradesh

Money not refunded till now

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Online payment failed, funds were deducted, and the order was cancelled.
  • - Five days have passed since cancellation; refund has not been received.

I ordered a product from here and when I was trying to pay through online payment the transaction failed and I could not pay but the money was deducted from my account so I cancelled the order but the money has not been refunded till now it's been 5 days since I cancelled the order , please refund the money deducted from my account.

View full review
Grimra S

Unable to pay but money deducted from my account

The product which I ordered was unable to pay but the money from my account was deducted, and so I cancelled the order so please refund the money to my bank account.

Loss:
$75
Pros:
  • Affordable clothings
Cons:
  • Not really cons i just messed up my order

Preferred solution: Full refund

View full review
Akanksha R Hwd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Delay in delivery

AI Highlights
  • - Ordered 2 items on 14 May 2019; due 18 May 2019, tracking 142076****9679.
  • - Not delivered after a week; no care number; only an on-site robot.
Romwe India - Delay in delivery

I had ordered a package of 2 items on 14th May,2019, which was supposed to be delivered (as per tracking number142076****9679) on 18th May, 2019. However it's almost past a week, and the package has still not been delivered.

There has been no intimation regarding the same, and the official Romwe India site does not provide a customer care number for clarifying the doubts, except for an on-site robot which does not really help! Kindly look into the matter as it is very distressing to have paid for the items and not receiving it on the notified date.

Pros:
  • Clothes
  • Good selection and prices
  • Cute trendy things
Cons:
  • Bad refund messed my order up slow shipping

Preferred solution: Deliver product or service ordered

View full review
Tejaswi P Voo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have not received my order yet till now

AI Highlights
  • - Cannot open the app to check order status.
  • - Wants to know when the order will be delivered.
  • - Tracking number: 142076****3787.

I have ordered some stuff but for seeing the status of the product where it is I am unable to open the app don't know why can you tell me when I will receive my order my tracking number:142076****3787

Preferred solution: Deliver product or service ordered

View full review
Poorvaja A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Parcel in transit.

From June 29th 2020 Im not able to track my parcel. I had ordered before the ban. I need them as soon as possible.

Pros:
  • Very cheap and cute
  • Trendy items
Cons:
  • Terrible shipping process
  • No hotline to call

Preferred solution: Deliver product or service ordered

View full review
Neha C Vdw

I didn’t get my order

AI Highlights
  • - Ordered on 19 June; payment completed; delivery promised in 7–14 days.
  • - Delivery has exceeded 14 days; refund and cancellation requested.

It has been so many days I have ordered my clothes on 19th June and today is 5th July and I did not get the clothes it was written it will take 7 to 14 days but its more than 14 days and I have already paid the payment so if my clothes will not come I will wait for some more days and if it will not come then please return my money and cancel my order. Its showing transit from so many days. So please deliver my order.

Loss:
$2030

Preferred solution: Deliver product or service ordered

View full review
1 comment
ROMWE OFFICIAL

Hello, glad to help. Please send me your order number, we'll help you with it. Waiting for your reply.

Chanda C

As I have not received my order

AI Highlights
  • - I ordered on 20th June and have not received the package.
  • - Order GRWM7500****NV1; Tracking 142076****3535.
  • - Please assist with tracking.

Hi,

I've ordered on 20th June, yet I've not received my package.

Order No- GRWM7500****NV1

Tracking Number- 142076****3535

I've already paid for it.

I'm not able to track the package,

kindly help.

Loss:
$828

Preferred solution: Deliver product or service ordered

View full review
Chanda C

As I have not received my order

Hi,

This is my order No: GRWM7500****NV1

Tracking No: 142076****3535

I have ordered on 20th June but sill I have not received any parcel &; I'm not able to track. Help me here.

View full review
Indrakshi P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund for my canceled order

AI Highlights
  • - I placed and paid online for shoes.
  • - I canceled due to long delivery times after contacting customer service with no reply.
  • - I want a refund.

I placed an order for a shoes and i paid for it online.

I cancelled it later as it was taking a long time to deliver

I have seen contacting the costumer service to enquire about the redund time and detail

But theres no response.

It would be kind if you could help me in this Matter and getting a refund

Preferred solution: Full refund

View full review
Anonymous
map-marker Noida, Uttar Pradesh

Order Not Recvd

Order Id -

142076****3437

This order has not been recieved .

Pls do the needful

View full review
1 comment
ROMWE OFFICIAL

Hi, thanks for your contacting. Because shippment is delayed due to abnormal customs system on the July 3rd and we have reshipped your order on the Jul 18th, please wait for 7-14 days.

We will ship it to you asap. Thanks for your understanding.

Anonymous
map-marker Sonipat, Haryana

I am not getting my order

AI Highlights
  • - Ordered clothes on 21 June; not received yet.
  • - When will I receive it and is there a refund if not delivered?

I have ordered some clothes on 21 june and I didnt get them it has been so many days and the order is at one place only and I want to know when will I receive my order and if I will not receive it will I get back the money or not?

View full review
1 comment
ROMWE OFFICIAL

Hello. We will follow up on this issue if you can provide me the order number. Thanks for your kind help.

Inu N

Wrong contact given

I have mistakenly put the last digit of my number wrong what can. I do now

Loss:
$3626

Preferred solution: Let me change my contact details again

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article